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Frequently Asked Questions
Once your order is shipped, we'll send you a link. You can use this link to receive real-time updates on the status and location of your shipment.
Yes, customer satisfaction is important to us. If you are not happy with your purchase, please consult our returns and refunds policy for detailed instructions on how to request a refund. The policy will specify the timeframe and any applicable conditions.
We accept a variety of payment methods to ensure convenience and flexibility. Through Shopify Payments, we process major credit cards like Visa, Mastercard, American Express, and Discover. Depending on availability, we also offer alternative payment options such as Apple Pay, Google Pay, and Meta Pay. Additionally, Shop Pay Installments are available, allowing you to divide your purchase into smaller, manageable payments over time.
Yes, it is absolutely safe to shop on our website. We prioritize the security of our customers' information by implementing SSL encryption to protect data transmission. Additionally, we want to assure you that we do not store or have access to your credit/debit card number or CSV (Card Security Code). Your payment details are securely processed by our trusted payment service provider (Shopify).
If you have a different question, please visit our detailed FAQ page. It contains comprehensive information on various topics and addresses common inquiries.